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Procurement & Operations

Operational Excellence

Improving how government operates internally: processes, systems, and workforce efficiency.

79 organizations work on Operational Excellence, 3 people or opportunities on Connect carry it, and 2 tools in Proof Points touch its problem area.

Who works on it

Venture firm with an explicit govtech and defense thesis, co-founded by Joe Lonsdale. Co-founded and backed OpenGov (acquired by Cox Enterprises for $1.8B in 2024).

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St. Louis-based impact investor whose InState Partners line (est. 2013) invests in govtech, pairing capital with a 50-state government affairs network to navigate procurement. First investor in…

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Apolitical Capacity Building

Global social learning network for public servants, with 500,000+ members in 170 countries, including 50,000+ US civil servants. Offers online courses on digital government and AI, including the…

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Statewide IT strategy and digital services division of the Arizona Department of Administration. Closed 90 on-premises data centers, migrated 2,900+ applications, and runs the Office of Digital…

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County digital innovation division with 7+ year AI program. Operates virtual assistant 'Ava', enterprise data warehouse, and open-source ML tools.

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Association of state and territorial public health officials (59 jurisdictions). A CDC-designated national partner for the Public Health Infrastructure Grant (PHIG), supporting 107 health…

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Automotus GovTech

Computer vision platform for automated curb management, monitoring loading zones, automating commercial vehicle payments, enforcing violations, and giving city planners real-time analytics. Deployed…

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Sacramento-based family office and early-stage VC with an explicit govtech focus, founded by principals who ran a national govtech consulting firm for 18 years. Invests across HHS, transportation and…

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Binti GovTech

Child welfare software covering foster family recruitment and licensing, placements, case management, and prevention, usable as modules or a full CCWIS system. Sold to county and state agencies; used…

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BondLink GovTech

Investor relations and debt management platform for municipal bond issuers, helping state and local governments communicate with investors, manage disclosure, and run bond sales. Supported $100B+ in…

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Harvard Kennedy School program led by Matt Andrews that developed Problem Driven Iterative Adaptation (PDIA) for escaping government capability traps. Has trained 4,850+ practitioners in 157…

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Cardinality.ai GovTech

Pre-built, low-code AI platform for health and human services agencies covering child welfare, child support, SNAP, TANF, Medicaid, and workforce programs. Serves 11 agencies in 5 states, reaching…

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Global not-for-profit providing government reimagining consulting, adaptive leadership coaching, and legitimacy frameworks.

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Citywide technology department created in late 2023 to consolidate and rethink Chicago's IT. Maintains the Chicago Design System and coordinates technology across city departments to reduce…

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Two city capacity units. Peak Academy has trained 11,000+ Denver employees and staff from 350+ governments in lean process improvement since 2012, saving $75M+. Technology Services runs an Automation…

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Civic GovTech

AI-native platform for government constituent communications, casework management, and institutional knowledge. Serves congressional offices and state and local governments. Veteran-owned; seed-stage.

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Civic Consulting Alliance Digital Services & Consulting

Chicago-based nonprofit (est. 1985) providing $15-30M/year in pro bono consulting to city and county government. Mobilizes corporate partners (BCG, Deloitte, McKinsey, etc.) for systems-level…

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Operations platform for public servants that consolidates communication, documents, CRM, and AI-assisted knowledge retrieval for interagency work. Used by 4,000+ organizations across all 50 states.…

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CivicEye GovTech

Unified cloud software for law enforcement, prosecutors, and courts covering records management, digital evidence, and case management. Adopted statewide by the Tennessee District Attorney General…

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CivicReach GovTech

Voice AI agents that help understaffed local government offices and call centers answer resident calls at more hours and in more languages, handling routine questions so staff can focus on complex…

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ClearGov GovTech

Cloud budget cycle management software for local governments, school districts, and state agencies, covering capital, personnel, and operating budgets, digital budget books, and reporting. Acquired…

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Early-stage VC founded in 2022 by former Obama White House adviser Nate Loewentheil, backing startups whose growth runs through government as buyer, funder, or regulator. Portfolio includes Multitude…

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Cyvl.ai GovTech

Vehicle-mounted sensors and AI that map and assess roads, sidewalks, signs, and other assets so public works departments and DOTs can plan repairs. Partners with 100+ local governments.

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Daupler GovTech

AI response management platform for utilities and public works departments that triages incidents such as water main breaks and dispatches crews. Serves utilities in 38 states, Canada, and New…

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de Beaumont Foundation Philanthropy

Private foundation (est. 1998) that strengthens state and local health department capacity and the public health workforce as an engaged funder that does not take unsolicited proposals. Programs…

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DebtBook GovTech

Treasury management platform purpose-built for government and nonprofit finance teams. Automates GASB 87/96 compliance, ACFR note generation, debt tracking, and cash positioning in a single system.…

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AI platform (Rentalscape) for short- and long-term rental compliance that scans 15M+ listings daily to find unregistered properties, track permits, collect occupancy taxes, and support enforcement.…

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DeepWalk GovTech

iPhone LiDAR software that lets municipal staff scan sidewalks and automatically measures them for ADA compliance, producing maps, reports, and construction documents for ADA transition plans. Serves…

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501(c)(3) network of 4,800+ local government leaders across all 50 states. Runs the GovLove podcast, Top Influencers awards, Analyst Academy, and Public Service Recognition Week.

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Forerunner GovTech

AI geospatial platform for government built-environment operations, unifying floodplain compliance, code enforcement, permitting, asset tracking, and grant management with mobile field tools. Used by…

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Digital services and government experience team for Franklin County, Ohio (Columbus metro). Verified active with 16-20 FTE and 2 million budget.

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FUSE Corps Fellowships

Executive fellowship embedding experienced private-sector leaders in city and county agencies for one- or two-year strategic projects. Has led 400+ projects in 58 governments across 26 states; its…

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Professional association (est. 1906) of 30,000+ state, provincial, and local government finance officers; publishes the GAAFR Blue Book and runs budget and reporting award programs. Its Research and…

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GovGuard GovTech

AI agents for government FOIA and public records work: searching archived records, flagging material for redaction under state exemption codes, and drafting response letters, with clerks keeping full…

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GovLoop Community

Online community of 300,000+ government professionals. Featured Contributor Program, NextGen Government Training Summit, and educational resources on modernization, AI, and workforce.…

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Govstream.ai GovTech

AI copilot for permit technicians, planners, and reviewers that sits on top of existing permitting systems to answer staff questions, validate documents, and pre-check applications against municipal…

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First VC fund dedicated to govtech, founded by Ron Bouganim; makes $250K-$500K seed investments in companies selling to government (~$50M across two funds). Portfolio includes Mark43,…

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Boston-based PE firm with a deliberate govtech strategy, sourcing deals with Granicus co-founder Tom Spengler as Executive-in-Residence. Led the 2025 majority recapitalization of Vision Government…

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Hazel GovTech

AI procurement software for government that automates solicitation drafting, vendor matching, compliance checks, and proposal evaluation, with procurement officers retaining final decisions.…

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Holly GovTech

AI-powered platform modernizing government hiring. Automates job description creation with 45,000+ templates, provides real-time salary benchmarking, and reduces government hiring cycles that average…

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Nonprofit trade association under CompTIA (founded 1993, 123 member companies) bridging health and human services IT vendors and government HHS agencies. Advises federal and state HHS technology…

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Research center (est. 1998; part of IBM since 2002) funding practitioner-focused research on federal, state, and local public management. Publishes 25+ reports a year on digital modernization, AI…

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501c3 nonprofit association bringing municipalities and technology vendors together in a neutral forum to advance smart city and region initiatives across Illinois. Member of the National Smart…

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InnovateUS Capacity Building

Free digital and AI skills training for public servants, with 200,000+ learners across 50 states and 80 countries and 100+ agency partners. A $5M Google.org grant (2025) funds expansion to 100,000+…

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Just Appraised GovTech

AI workflow software for county assessors and clerks, automating deed processing, ownership transfers, exemptions, and taxpayer communication. Serves 300+ counties in 30 states; YC-backed.

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City of Los Angeles enterprise technology department (442 staff, 366 services, ~$90M operating budget), ranked a top-two Digital City in 2023 and 2024. Published the LA AI Roadmap (2024) and a…

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MacArthur Foundation Philanthropy

Major funder of Civic Consulting Alliance ($6M+ since 2003). Supports government accountability, criminal justice reform, and community development orgs that work with local government. Also funds…

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Mark43 GovTech

Cloud-native public safety platform (dispatch, records management, mobile, and analytics) replacing legacy on-premise systems for police and fire agencies, with CJIS and FedRAMP High compliance.…

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Market intelligence and procurement platform helping state and local governments research vendors, compare contracts and pricing, and procure technology (Clearbox Source and Clearbox Procure). Grew…

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Peer network, research body, and voice for state CIOs. Runs the annual State CIO Survey and State CIO Top 10 Priorities, plus research with McKinsey, EY, and Deloitte on GenAI, cybersecurity, and…

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Congressionally chartered. Convenes expert panels studying federal agency management, organizational design, and institutional effectiveness.

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Association (est. 1937) of state workforce agencies in all 50 states, DC, and territories. Runs shared UI and workforce technology infrastructure, including the IT Support Centers, UI SIDES, and the…

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Centralized state IT agency led since 2015 by Commissioner and CIO Denis Goulet (in role as of 2026). Redesigned state websites and apps, launched a statewide business portal, and runs '.Gov In a…

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Association of 40+ state and regional public health institutes. A CDC-designated national partner for the Public Health Infrastructure Grant (PHIG), providing TA through nine Regional Innovation…

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Ontra Mobility GovTech

AI transit planning and dispatch platform that forecasts demand, optimizes fixed routes, and dispatches on-demand service in real time; powered MARTA Reach (Atlanta) and CAT SMART (Savannah). YC S24;…

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Ordinal GovTech

AI research assistant for local government staff that answers questions with citations from approved internal documents such as municipal codes, ordinances, GIS data, and meeting minutes, without…

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Digital innovation and service design team within the City of Orlando IT department, operational since 2018. Verified active.

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Partners for Public Good (PPG) Digital Services & Consulting

Independent nonprofit spun out of Harvard GPL's procurement initiative in March 2025. Helps state and local governments improve procurement, staffing, digital infrastructure, and budgeting, with 200+…

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Nonpartisan organization working for better government and a stronger civil service. Advocates for reform through its Government for a New Era initiative and trains public servants at the federal,…

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PayIt GovTech

Digital payments and services platform for resident transactions with government (DMV, property tax, utilities), funded by transaction fees often at no cost to the agency. Serves 100M+ residents in…

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Real-time data platform that helps public safety and government agencies unify siloed data for decisions across law enforcement, emergency response, and fraud detection. Serves agencies covering 80M+…

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Polimorphic GovTech

AI platform for local government service delivery, from resident intake through resolution. Products include AI Front Desk (multilingual constituent service in 75+ languages), a Constituent…

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Congressional modernization nonprofit focused on AI-ready legislatures and legislative branch capacity. Key 2025 wins: secured 4M House Modernization Initiatives Account; advanced CaseCompass unified…

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Promise GovTech

Modernizes government payment and collections systems, helping agencies recover revenue while giving residents flexible, humane payment options. Sells directly to government billing departments.

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Recidiviz GovTech

Data and technology platform for corrections agencies. Products include supervision tools, caseload management, and data infrastructure for state departments of corrections. Government is the primary…

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Digital experience team for the County of San Diego. Verified active with 1-5 FTE and 1 million budget.

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City innovation team running data governance, AI strategy development, and employee upskilling. Leads GovAI coalition.

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Serent Capital Investor

Growth PE firm with a dedicated govtech team investing in profitable SaaS for state and local agencies. Portfolio includes BS&A Software (municipal ERP), First Due (fire and EMS), GovWorx (911…

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SimpliGov GovTech

No-code workflow automation platform purpose-built for government, digitizing paper-based processes like licensing, permits, HR onboarding, and constituent requests. Clients include federal agencies…

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Nonprofit dedicated to harnessing regional collaboration, data coordination, and smart technologies to improve Northeast Florida economic competitiveness, sustainability, and quality of life. Member…

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Socium Ventures Investor

Evergreen venture fund backed by Cox Enterprises, with $600M+ committed across two funds. Govtech investments include Carbyne (911 platform, acquired by Axon for $625M in Nov 2025); parent Cox…

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Greater Tucson regional smart city initiative led by the Regional Partnering Center, a public-private partnership. Works to build economic competitiveness and quality of life through collaborative…

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Swiftly GovTech

Real-time transit data platform providing operational analytics, on-time performance monitoring, schedule optimization, and passenger information. Works with nearly half of the top 50 US transit…

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Syncurrent GovTech

AI grant discovery and application platform for local and tribal governments, cutting months of manual work to minutes. Active in 200+ governments on a subscription model.

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Formerly the U.S. Digital Service; renamed and reorganized under the DOGE executive order in Jan 2025, shifting its user-centered delivery mission toward software modernization. The DOGE temporary…

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Waterly GovTech

Data management and regulatory compliance software for water and wastewater utilities, replacing paper logs with real-time data entry, dosage calculation, compliance reporting, and SCADA integration.…

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AI city planner that automates GIS analysis, data collection, and transportation planning reports for municipalities and transit agencies at about 30% of traditional consultant cost. Live in 10+…

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We the Doers Advocacy

A nonpartisan organization of former senior federal career civil servants producing practical reform recommendations for agency leaders, the executive branch, and Congress. Founded December 2025.…

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Family-owned PE firm founded in 2015 by former Florida House Speaker Will Weatherford. Seven govtech platform investments, including PayIt, OpenGov (sold to Cox for $1.8B in 2024), SOMA Global, and…

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People and opportunities on Connect

Niskanen Center · Capacity Builder

Collaboration Opportunity, Expertise, Interesting Conversation, Problem to Solve, Tool / Product

The Volcker Alliance · Researcher

Collaboration Opportunity, Expertise, Grant / Challenge

IBM Center for The Business of Government · Funder

Grant / Challenge

Tools built on this problem area

A tool for searching and reviewing city procurement records, making contracting data legible to anyone who needs to follow where public money goes.

Civic Tech Build Night

A tool for finding and tracking open NYC government bid and procurement opportunities, helping vendors see where they can compete for city work.

Civic Tech Build Night

Work on Operational Excellence? Add yourself so the people here can find you.