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Feedback Loops

Building mechanisms for government to collect and act on resident and stakeholder input.

13 organizations work on Feedback Loops, and 1 person or opportunity on Connect carries it.

Who works on it

Behavioural Insights Team (BIT) Digital Services & Consulting

Behavioral science consultancy founded inside the UK government in 2010, now owned by Nesta, with US offices in New York and DC. Designs and tests government programs with RCTs, including 95+ with US…

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Global not-for-profit providing government reimagining consulting, adaptive leadership coaching, and legitimacy frameworks.

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Two city capacity units. Peak Academy has trained 11,000+ Denver employees and staff from 350+ governments in lean process improvement since 2012, saving $75M+. Technology Services runs an Automation…

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CivicReach GovTech

Voice AI agents that help understaffed local government offices and call centers answer resident calls at more hours and in more languages, handling routine questions so staff can focus on complex…

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Provides technical assistance, communities of practice, and practitioner training on digital government, data, and AI for state and local agencies. In 2026 merged its Digital Benefits, Digital…

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Bloomberg Center for Government Excellence at Johns Hopkins, providing technical assistance, coaching, and training to help cities use data, analytics, and AI. Runs City Data Alliance programming,…

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Membership and research organization representing 19,000+ cities, towns, and villages. Publishes the annual State of the Cities report and digital government research, partners with the Beeck Center…

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Nonpartisan organization working for better government and a stronger civil service. Advocates for reform through its Government for a New Era initiative and trains public servants at the federal,…

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Polco GovTech

Civic engagement and performance analytics platform for local government, including the National Community Survey (via its NRC acquisition), resident polling, and Balancing Act budget simulations.…

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Polimorphic GovTech

AI platform for local government service delivery, from resident intake through resolution. Products include AI Front Desk (multilingual constituent service in 75+ languages), a Constituent…

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Helps government use evidence and data. Runs What Works Cities and States certifications promoting performance management and evidence-based policymaking.

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Digital services team for the City of South Bend, Indiana. Established 2024. Verified active.

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Zencity GovTech

AI community insights platform helping local governments understand resident sentiment, measure service satisfaction, and run public engagement. Serves 400+ governments, including NYC, Dallas, and…

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People and opportunities on Connect

· Technologist

Collaboration Opportunity, Expertise, Interesting Conversation, Tool / Product

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