State Capacity Hackathon: Public Engagement · Sept 30 Sign up ↗
Test & Learn

Iterative Learning

Building government capacity to test, learn, and improve through iteration.

24 organizations work on Iterative Learning, and 4 people or opportunities on Connect carry it.

Who works on it

ARPA-H Government

Funds high-risk, high-reward health research via ARPA model: empowered program managers, milestone-based funding, other transaction authority. ~$1.5B annual budget.

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Municipal digital services team providing service design, user research, content strategy, and digital forms for city services.

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Behavioural Insights Team (BIT) Digital Services & Consulting

Behavioral science consultancy founded inside the UK government in 2010, now owned by Nesta, with US offices in New York and DC. Designs and tests government programs with RCTs, including 95+ with US…

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Bloom Works Digital Services & Consulting

Digital services consultancy delivering user research, service design, engineering, and content strategy to government agencies. Focus on healthcare.gov and social services modernization. Woman-owned…

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Harvard Kennedy School program led by Matt Andrews that developed Problem Driven Iterative Adaptation (PDIA) for escaping government capability traps. Has trained 4,850+ practitioners in 157…

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Global not-for-profit providing government reimagining consulting, adaptive leadership coaching, and legitimacy frameworks.

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Two city capacity units. Peak Academy has trained 11,000+ Denver employees and staff from 350+ governments in lean process improvement since 2012, saving $75M+. Technology Services runs an Automation…

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Civic Design Collaborative Digital Services & Consulting

Human-centered design and civic innovation consultancy working with government agencies on service delivery improvement.

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10-week fully funded cohort program training early-career professionals in data science, AI, and civic innovation. Certificate + 1-year alumni mentorship.

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Civilla Digital Services & Consulting

Nonprofit design studio changing how public-serving institutions work through human-centered redesign of forms, processes, and services. Redesigned Michigan's public benefits application (Harvard…

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Code for America Digital Services & Consulting

Civic tech nonprofit (est. 2009) building digital tools and changing policies across the safety net, criminal justice, and tax systems. Its $100M Safety Net Innovation Lab has partnered with 14…

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CODE PA Government

Commonwealth Office of Digital Experience, created by executive order in 2023; grew from 3 staff to about 50. Delivers human-centered design, accessibility, and digital service improvements across PA…

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State digital team within the Governor's Office of Information Technology (OIT), founded by USDS alumni, using product management, user research, and agile delivery. In 2026 OIT adopted the CDS model…

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Greater Good Studio Digital Services & Consulting

Chicago-based design studio applying human-centered design to complex social challenges, including government service delivery, health equity, and criminal justice. Maintains a database of social…

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Harvard Kennedy School center for government innovation and democratic governance, supported by a $50M Ford Foundation endowment. Runs the Innovations in American Government Awards (since 1985),…

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Illinois Digital Service Digital Services & Consulting

Nonprofit (fiscally sponsored by Digital Harbor Foundation) providing pro bono digital services to Illinois state and local agencies. Small team with federal and state government backgrounds, working…

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MIT-based research center running randomized evaluations with state and local governments. Its State and Local Innovation Initiative and LEVER Evaluation Incubator (with Results for America) help…

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1-year fellowship placing technologists, designers, and user testers in state, local, tribal, and territorial courts to build data infrastructure, simplify processes, and improve access to justice.…

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Mighty Acorn Digital Digital Services & Consulting

Digital services firm providing product management and delivery support to government agencies.

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MIT GOV/LAB Research

Research lab studying government innovation, political accountability, and institutional design using field experiments and design thinking.

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Civic health research. Project Redesign focuses on redesigning public services. Co-created TELI program.

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New Practice Lab Advocacy

New America initiative working to improve government program design for families through policy advocacy and implementation sprints with government agencies.

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Dedicated state capacity research initiative. Published 'The How We Need Now' capacity agenda. Policy research on civil service reform, digital modernization, product operating model,…

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Public Policy Lab Digital Services & Consulting

Nonprofit innovation lab applying human-centered design to government service delivery through direct government agency contracts and grants.

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People and opportunities on Connect

Partnership for Public Service · Capacity Builder

Expertise

Center for Civic Futures · Capacity Builder

Problem to Solve, Expertise

J-PAL North America · Researcher

Collaboration Opportunity, Expertise

· Technologist

Collaboration Opportunity, Expertise, Interesting Conversation, Tool / Product

Work on Iterative Learning? Add yourself so the people here can find you.