Building government capacity to test, learn, and improve through iteration.
24 organizations work on Iterative Learning, and 4 people or opportunities on Connect carry it.
Funds high-risk, high-reward health research via ARPA model: empowered program managers, milestone-based funding, other transaction authority. ~$1.5B annual budget.
Website ↗Municipal digital services team providing service design, user research, content strategy, and digital forms for city services.
Website ↗Behavioral science consultancy founded inside the UK government in 2010, now owned by Nesta, with US offices in New York and DC. Designs and tests government programs with RCTs, including 95+ with US…
Website ↗Digital services consultancy delivering user research, service design, engineering, and content strategy to government agencies. Focus on healthcare.gov and social services modernization. Woman-owned…
Website ↗Harvard Kennedy School program led by Matt Andrews that developed Problem Driven Iterative Adaptation (PDIA) for escaping government capability traps. Has trained 4,850+ practitioners in 157…
Website ↗Global not-for-profit providing government reimagining consulting, adaptive leadership coaching, and legitimacy frameworks.
Website ↗Two city capacity units. Peak Academy has trained 11,000+ Denver employees and staff from 350+ governments in lean process improvement since 2012, saving $75M+. Technology Services runs an Automation…
Website ↗Human-centered design and civic innovation consultancy working with government agencies on service delivery improvement.
Website ↗10-week fully funded cohort program training early-career professionals in data science, AI, and civic innovation. Certificate + 1-year alumni mentorship.
Website ↗Nonprofit design studio changing how public-serving institutions work through human-centered redesign of forms, processes, and services. Redesigned Michigan's public benefits application (Harvard…
Website ↗Civic tech nonprofit (est. 2009) building digital tools and changing policies across the safety net, criminal justice, and tax systems. Its $100M Safety Net Innovation Lab has partnered with 14…
Website ↗Commonwealth Office of Digital Experience, created by executive order in 2023; grew from 3 staff to about 50. Delivers human-centered design, accessibility, and digital service improvements across PA…
Website ↗State digital team within the Governor's Office of Information Technology (OIT), founded by USDS alumni, using product management, user research, and agile delivery. In 2026 OIT adopted the CDS model…
Website ↗Chicago-based design studio applying human-centered design to complex social challenges, including government service delivery, health equity, and criminal justice. Maintains a database of social…
Website ↗Harvard Kennedy School center for government innovation and democratic governance, supported by a $50M Ford Foundation endowment. Runs the Innovations in American Government Awards (since 1985),…
Website ↗Nonprofit (fiscally sponsored by Digital Harbor Foundation) providing pro bono digital services to Illinois state and local agencies. Small team with federal and state government backgrounds, working…
Website ↗MIT-based research center running randomized evaluations with state and local governments. Its State and Local Innovation Initiative and LEVER Evaluation Incubator (with Results for America) help…
Website ↗1-year fellowship placing technologists, designers, and user testers in state, local, tribal, and territorial courts to build data infrastructure, simplify processes, and improve access to justice.…
Website ↗Digital services firm providing product management and delivery support to government agencies.
Website ↗Research lab studying government innovation, political accountability, and institutional design using field experiments and design thinking.
Website ↗Civic health research. Project Redesign focuses on redesigning public services. Co-created TELI program.
Website ↗New America initiative working to improve government program design for families through policy advocacy and implementation sprints with government agencies.
Website ↗Dedicated state capacity research initiative. Published 'The How We Need Now' capacity agenda. Policy research on civil service reform, digital modernization, product operating model,…
Website ↗Nonprofit innovation lab applying human-centered design to government service delivery through direct government agency contracts and grants.
Website ↗J-PAL North America · Researcher
Collaboration Opportunity, Expertise
· Technologist
Collaboration Opportunity, Expertise, Interesting Conversation, Tool / Product
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